Returns & Exchanges

At West49, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most unworn and unwashed merchandise. If your new gear doesn't fit or meet your expectations, simply follow our easy return process to get a refund or exchange.

1

Verify Eligibility

Ensure your items are in original condition with all tags attached and were purchased within the last 30 days.

2

Prepare Your Package

Pack the items securely in their original packaging and include a copy of your invoice or order confirmation email.

3

Generate Shipping Label

Visit our online returns portal to print a pre-paid shipping label or choose to return your items for free at any West49 retail location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing